Effective July 10, 2018, the pre-note timeframe for new chargebacks will change from 15 days to 7 days for all card types. In-flight chargeback timeframes will not change. This means you have 7 days to respond to chargebacks for all card types while Worldpay holds the debit on your behalf.

*We have added the above message to May statements to ensure our merchant population is also aware.